Terms and Conditions

Product Compatability

As a manufacturer of plastic containers and a distributor of glass, plastic, and metal containers, Aaron Packaging, Inc. assumes no responsibility for any container or closure we manufacture or sell to be suitable for customer’s particular use.
It is the customer’s responsibility to test containers and closures to make sure it meets their product’s needs.

Defects or Non-Conforming Product Claims

Any claims for defects, shortages, or nonconforming products must be in writing (via email or letter) and made within 30 days of receipt of shipment.  All rejected good must be returned to Aaron Packaging, Inc.  If Aaron Packaging Inc. determines that the returned goods are not in conformity with the terms of the agreement, Aaron Packaging can, at its discretion either replace the defective or nonconforming product, or credit customer’s account in the amount charged customer for the product.

Custom Production Runs

Aaron Packaging reserves the right to deliver 10% over or under the quantity ordered on custom production runs.

Small Order Fee

There is a $10 small order charge for all orders under $50.00.

Acceptable Forms of Payment

Aaron Packaging Inc. accepts payment via cash, check, wire transfer, ACH, Visa, and Mastercard. We also accept Net 30 day terms with an approved credit application.

Past Due Accounts

A finance charge of 1 ½% per month, which is 18% ANNUM, will be charged on the unpaid balance of past due accounts. Customer agrees to pay reasonable attorney's fee and other costs of collection after default and referral to an attorney.
Aaron Packaging Inc. shall have the right to withhold delivery of product and any property in its possession belonging to customer, including molds, tooling, drawings and product until customers account is paid in full.

Return Policy

Aaron Packaging Inc. can accept returns on stock items that are shipped to US or Canada locations. All returns are subject to a 20% restocking fee. Customers are responsible for the return shipment costs.
Returns are not allowed on less than full case quantities.
All returns must have prior approval from Aaron Packaging Inc. and must include a RMA (Return Merchandise Authorization) which we will provide, and must be filled out and included with your return. Return products are subject to inspection and approval before any refund or credit is issued.

Shipping Policy

Delivery dates are approximate and not guaranteed.  Orders require 1 to 3 business days for processing and 1 to 5 business days for transit. Due to the nature of the shipping industry, we cannot guarantee arrival time.
If items ordered are out of stock, you will be emailed and receive a phone call with options for replacements or back orders. Back orders will be shipped once the product has arrived in our warehouse.
Customers can arrange for their own shipping methods and we are able to ship using customer shipper account numbers for UPS and FedEx.

Shipping Claims

Aaron Packaging Inc. is not responsible for any damage to product that incurred during the shipping process. Claims for damage or loss must be handled through the shipping company, or broker that handled the freight. If Aaron Packaging Inc. arranged for the freight we can file the claim but cannot guarantee the results of the claim. No credit or refund for damaged or loss of product will occur till after the claim has been settled.

Taxes

Aaron Packaging Inc. is required to charge tax on all state of Washington orders unless the customer can provide valid Resale Permit documentation.
Any customs taxes or fees related to importing or exporting are the responsibilities of the customer.
© 2014 Aaron Packaging, Inc. All Rights Reserved.